All-in-One Hospitality Management Software for Hotels, Resorts and Vacation Rentals
One platform that brings the PMS, RMS and channel manager together with every module a modern property needs: reservations and front desk, revenue strategy, autonomous reservation management, guest experience, reputation, social media and meetings, in a single dashboard for hotels, hotel groups, innkeepers and vacation rental managers.
Our approach
We built one platform so hoteliers, innkeepers, vacation rental owners and property managers do not have to stitch together separate systems. The PMS, RMS and channel manager share the same data, and every other module connects to the same reservations and guests.
One dashboard with customizable reports, data analysis and business intelligence shows you the overall picture and the small details that keep operations running smoothly. We offer a seamless transition and 24/7 training and technical support.
What is included
Property management system (PMS)
Reservations from every channel in one calendar, front desk with fast check-in and check-out, guest folios, group and corporate bookings, billing and housekeeping.
Revenue management system (RMS)
Dynamic pricing, competitive set analysis, gap-night and length-of-stay pricing, rate parity watch and reservation pace analytics, in the same dashboard as reservations.
Channel manager
Over 200 connections to OTAs and booking platforms with automatic synchronization of rates and availability, plus a booking engine for direct bookings.
Autonomous reservation management
Every reservation gets a dedicated pilot from booking to review: guest ID collection, legal registration where required, check-in instructions, guest temperature monitoring, housekeeping coordination, checkout message and review request.
AI concierge
A personalized, multilingual concierge for every reservation, available 24/7, with a day-by-day vacation planner, local recommendations, issue detection and a branded guest app opened by QR code.
Reviews and reputation
Review requests timed to guest satisfaction, early detection of dissatisfaction during the stay, and drafted replies for your approval.
Guest surveys
Mid-stay and post-stay surveys that turn guest answers into fixes by department.
Quality assurance
Customizable inspections for any property type, hotel, resort, restaurant or rental, with optional modules such as kids club, spa and restaurants and a pass threshold you set.
Social media and community management
Posts and community replies prepared for your approval. Publishing, scheduling and video creation are coming soon.
Meetings
Every meeting recorded, transcribed and summarized, with action items assigned and decisions logged.
Inbox management
Email sorted into Urgent, Action, Info and Junk, with draft replies in your voice and urgent items flagged to your phone.
AI specialist team
A crew of specialist AI experts, from revenue and distribution to sales, marketing, reputation, compliance and finance support, that prepares the daily work for your approval.
Controlled autonomy and audit trail
Choose whether the system suggests, acts with your approval, or runs on its own. Every action is logged, explainable and can be overridden.
Voice-first operation
Ask questions, give commands and approve actions by voice.
Reporting, analytics and weekly intelligence report
Occupancy, ADR, RevPAR and pace reporting, plus a weekly report of what was done, why and the result.
Multi-property portfolio tools
Cross-property intelligence, portfolio comparison, custom branding and API access for groups and larger portfolios.
CAPEX planning and tracking (coming soon)
In development: plan capital projects and renovation budgets, track spend against approved capital plans and report by property.
Security, support and training
Security aligned with industry standards, a seamless transition and 24/7 training and technical support.
Who this is for
- Hotels and hotel chains
- Resorts
- Inns and bed and breakfasts
- Vacation rental owners and managers
Frequently asked questions
What is hospitality management software?
It is the software hotels, resorts and rentals use to run reservations, rates, channels, guest communication, housekeeping, reputation and reporting in one place.
Does it include a PMS, an RMS and a channel manager?
Yes. It includes a property management system (PMS), a revenue management system (RMS) with dynamic pricing, competitive set analysis and pace analytics, and a channel manager with over 200 connections plus a booking engine.
Which other modules are included?
Autonomous reservation management, an AI concierge, reviews and reputation, guest surveys, quality assurance, social media and community management, meetings, inbox management, an AI specialist team, voice-first operation and multi-property portfolio tools.
Is there a CAPEX module?
Not yet. CAPEX planning and tracking is in development. It will let you plan capital projects and renovation budgets, track spend against approved capital plans and report by property.
Do I have to replace my current systems?
No. It can run on top of your existing systems and channel accounts, or replace them.
Can I stay in control?
Yes. You choose whether the system suggests, acts with your approval or runs on its own, you set the limits, and every action has an audit trail you can override.
Can I see a demo?
Yes. Use the PMS Demo link in the menu or contact us and we will set one up.
Is support available 24/7?
Yes. Training and technical support are available 24/7.
Related services
Revenue StrategyTrypid's revenue strategy service sets the best available rate per room type, per day, per person, so your property earns more from the demand it already has.
Vacation Rental ManagementTrypid manages vacation rental properties end to end, including listing optimization, dynamic pricing, 24/7 guest communication, cleaning and maintenance coordination, marketing and legal compliance, so owners earn more with less effort.Talk to a Trypid expert
Tell us about your property or project. We will reply with a realistic assessment, a timetable and measurable goals.